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Articles on:Billing
Everything about App billing

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  • Getting started
  • Billing
  • Support
  • Offer types and use cases
  • Discount combination
  • Shopify page builders
  • How do I pause Koala Bundles subscription?
    You can pause your subscription at any time by clicking "Pause" in the apps Settings section. Please click on the button and our support team will assist you accordingly. This way you won't have to uninstall and re-create the offers in case you decide to use Koala Bundles app again in the future. Please note: If your billing cycle has alreSome readers
  • How do I cancel Koala Bundles subscription?
    To cancel your trial or subscription, simply uninstall the app from your Shopify store — this will automatically cancel the subscription as well. Here's how to uninstall Koala Bundles: Open the Koala Bundles app from your Shopify admin dashboard. In the top-right corner of the app, click the three-dot (⋯) menu icon. Select Uninstall app from the dropdown. Confirm the uninstall when prompted. ![Uninstall button](https://storage.crisp.chat/users/helpdesk/website/-/b/1/c/5/b1c5f3d5ac3Few readers
  • What's the difference between billing plans?
    Koala Bundles Volume Discounts offers three plans based on monthly offer revenue: Kickstart Koala – Up to $1,000/month Scale Koala – Up to $5,000/month Unlimited Koala – Unlimited offer revenue All plans include the same features — the pricing only changes based on the additional revenue the app generates for your store. So if the app helps you generate more revenue, you may nFew readers
  • How many trial days do I have left?
    All plans come with a 14-day free trial, so you can fully test Koala Bundles before your subscription starts 😊 To check your remaining trial days in Shopify: Settings → Apps and sales channels → Upsell Koala Bundles There, you’ll find your current plan, trial status, and other subscription details.Few readers
  • What is bundle offer revenue and how is it calculated?
    Bundle offer revenue is the revenue generated from orders placed through Koala Bundles offers. We count an order as bundle offer revenue when a customer purchases a bundle through a Koala Bundles bundle block or post-purchase offer. How is it calculated? The amount counted toward your bundle offer revenue is the total value of the bundle offer purchased by the customer. For example: Original product price: $30 3-quantity bundle price: $70 Customer purchases theFew readers
  • What happens if a lower tier plan is selected and the revenue cap is reached?
    The subscription fee remains constant unless you explicitly approve changes. If you expect a decrease/increase in sales, you can downgrade/upgrade your plan accordingly. To learn more about app prorating, upgrades and downgrades please refer to this Shopify article. When your monthly revenue approaches 80% of the limit, we'll send a warning message to your store owner's email.Few readers
  • Where can I find my current month's revenue usage?
    You can find your current month’s revenue usage in the app's main dashboard under Usage Overview. Offer revenue is only added after a customer successfully places and pays for their order.Few readers

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