• How do I pause Koala Bundles subscription?

  You can pause your subscription at any time by clicking "Pause" in the apps Settings section. Please click on the button and our support team will assist you accordingly. This way you won't have to uninstall and re-create the offers in case you decide to use Koala Bundles app again in the future. Pause subscription button Please note: If your billing cycle has alreSome readers

• How do I cancel Koala Bundles subscription?

  To cancel your trial or subscription, you can simply remove (uninstall) the app from your store, which will in turn cancel the subscription automatically. Please reach out to our support team for assistance if you're having any issues with the app's setup. Please note: if you've already started the billing cycle, you will still be charged one more time with your next Shopify invoice. To learn more about billing cycles, please refer to this Shopify article (https://help.shopify.com/en/manuFew readers

• What's bundle offer revenue and how is it calculated?

  In simple terms, it's the money you earn through our app. Whenever a customer makes a purchase where the Koala Bundles widget is visible, that counts as "offer revenue". It's calculated as follows: we are counting each order placed through our bundle block or post-purchase as a revenue generated by bundle offer. Let's take an example: a product's original price is $30, and there's a 3-quantity deal with a "specific price" of $70. Whenever, a customer will buy something from the product pFew readers

• What happens if a lower tier plan is selected and the revenue cap is reached?

  The subscription fee remains constant unless you explicitly approve changes. If you expect a decrease/increase in sales, you can downgrade/upgrade your plan accordingly. To learn more about app prorating, upgrades and downgrades please refer to this Shopify article. When your monthly revenue approaches 80% of the limit, we'll send you a warning email to your store owner's emaiFew readers

• What's the difference between billing plans?

  The Koala Bundles app offers three different plans: Kickstart Koala (Up to $1000 offer revenue from app per month) Scale Koala (Up to $5000 offer revenue from app per month) Unlimited Koala ( Unlimited offer revenue from app per month) You get the same functionalities with all plans, the price only differs based on the additional revenue our app generates for your store. MeaniFew readers

• How to know how many trial days I have left?

  We offer a 14-day free trial with every plan to test Koala Bundles app. After subscribing, you may check your trial days in Shopify Settings → “Apps and sale channels” settings. Click On “Upsell Koala Bundles” app and you will see your Plan, Trial days and all other information. Trial daysFew readers

• Where can I find my current month's revenue usage?

  Additional revenue ("Usage overview") is updated and visible in the Koala Bundles dashboard once the order is fully paid on Shopify.Few readers