• How do I pause Koala Bundles subscription?

  You can pause your subscription at any time by clicking "Pause" in the apps Settings section. Please click on the button and our support team will assist you accordingly. This way you won't have to uninstall and re-create the offers in case you decide to use Koala Bundles app again in the future. Pause subscription button Please note: If your billing cycle has alreSome readers

• How do I cancel Koala Bundles subscription?

  To cancel your trial or subscription, simply uninstall the app from your store — this will automatically cancel the subscription as well. If you experience any issues with the setup, feel free to contact our support team through the live chat (bottom-right corner inside the app) or by email at support@profitkoala.com — we’ll be happy to help. :) To learn more about billing cycles, please refer to this Shopify article (https://help.shopify.com/en/manual/yourSome readers

• What's bundle offer revenue and how is it calculated?

  In simple terms, it's the money you earn through our app. Whenever a customer makes a purchase where the Koala Bundles widget is visible, that counts as "offer revenue". It's calculated as follows: we are counting each order placed through our bundle block or post-purchase as a revenue generated by bundle offer. Let's take an example: a product's original price is $30, and there's a 3-quantity deal with a "specific price" of $70. Whenever, a customer will buy something from the product pFew readers

• What happens if a lower tier plan is selected and the revenue cap is reached?

  The subscription fee remains constant unless you explicitly approve changes. If you expect a decrease/increase in sales, you can downgrade/upgrade your plan accordingly. To learn more about app prorating, upgrades and downgrades please refer to this Shopify article. When your monthly revenue approaches 80% of the limit, we'll send a warning message to your store owner's email.Few readers

• What's the difference between billing plans?

  Koala Bundles Volume Discounts offers three plans based on monthly offer revenue: Kickstart Koala – Up to $1,000/month Scale Koala – Up to $5,000/month Unlimited Koala – Unlimited offer revenue All plans include the same features — the pricing only changes based on the additional revenue the app generates for your store. So if the app helps you generate more revenue, you may nFew readers

• How to know how many trial days I have left?

  All plans come with a 14-day free trial, so you can fully test Koala Bundles before your subscription starts 😊 To check your remaining trial days in Shopify: Settings → Apps and sales channels → Upsell Koala Bundles There, you’ll find your current plan, trial status, and other subscription details. Trial daysFew readers

• Where can I find my current month's revenue usage?

  You can find your current month’s revenue usage in the dashboard under Usage overview. Please note that additional revenue is only counted after a customer successfully places and pays for their order in Shopify.Few readers