Articles on: Billing

What happens if a lower tier plan is selected and the revenue cap is reached?

The subscription fee remains constant unless you explicitly approve changes. If you expect a decrease/increase in sales, you can downgrade/upgrade your plan accordingly.

To learn more about app prorating, upgrades and downgrades please refer to this Shopify article.

When your monthly revenue approaches 80% of the limit, we'll send you a warning email to your store owner's email. Once you reach 100% of the limit, another email will be sent informing that your offers will get deactivated within 24 hours.

If no action is taken within those hours, such as upgrading your plan, we will temporarily pause your bundles until the first day of the next month.

Each plan can be seen/upgraded/downgraded by navigating to the Billing section of the Koala Bundles app.

Updated on: 19/03/2026

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