How do I cancel Koala Bundles subscription?
To cancel your trial or subscription, simply uninstall the app from your Shopify store — this will automatically cancel the subscription as well.
Here's how to uninstall Koala Bundles:
- Open the Koala Bundles app from your Shopify admin dashboard.
- In the top-right corner of the app, click the three-dot (⋯) menu icon.
- Select Uninstall app from the dropdown.
- Confirm the uninstall when prompted.

That's it. Uninstalling the app cancels your subscription automatically, so no separate cancellation step is needed.
If you experience any issues with the setup, feel free to contact our support team through the live chat (bottom-right corner inside the app) or by email at support@profitkoala.com. We'll be happy to help.
To learn more about billing cycles, please refer to this Shopify article.
Updated on: 02/09/2026
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