Articles on: Billing

How do I cancel Koala Bundles subscription?

To cancel your trial or subscription, simply uninstall the app from your store — this will automatically cancel the subscription as well.

If you experience any issues with the setup, feel free to contact our support team through the live chat (bottom-right corner inside the app) or by email at support@profitkoala.com — we’ll be happy to help.

To learn more about billing cycles, please refer to this Shopify article.

Uninstall button

Please note: if your billing cycle has already started, one final charge may still appear on your next Shopify invoice.

Updated on: 15/05/2026

Was this article helpful?

Thank you!