> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://koala-bundles.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How do I cancel Koala Bundles subscription?

To cancel your trial or subscription, simply uninstall the app from your Shopify store — this will automatically cancel the subscription as well.

Here's how to uninstall Koala Bundles:
1. Open the Koala Bundles app from your Shopify admin dashboard.
2. In the top-right corner of the app, click the three-dot (⋯) menu icon.
3. Select Uninstall app from the dropdown.
4. Confirm the uninstall when prompted.

![Uninstall button](https://storage.crisp.chat/users/helpdesk/website/-/b/1/c/5/b1c5f3d5ac381000/uninstall_65f771.png)

That's it. Uninstalling the app cancels your subscription automatically, so no separate cancellation step is needed.

If you experience any issues with the setup, feel free to contact our support team through the live chat (bottom-right corner inside the app) or by email at [support@profitkoala.com](mailto:support@profitkoala.com). We'll be happy to help. :)  

To learn more about billing cycles, please refer to [this Shopify article](https://help.shopify.com/en/manual/your-account/manage-billing/your-invoice/apps).

|| Please note: if your billing cycle has already started, one final charge may still appear on your next Shopify invoice.